EFEKTIVITAS PENERAPAN PEMBAYARAN TIKET ELEKTRONIK PADA BUS TRANS PADANG
Main Article Content
Abstract
Penelitian ini dilatarbelakangi oleh Peraturan Walikota Padang Nomor 52 Tahun 2015 tentang Pedoman Penyelenggaraan Tiket Elektronik Pada Angkutan Massal Trans Padang. Tiket elektronik ini akan digunakan sebagai alternatif baru dalam pembayaran tiket Trans Padang. Manfaat dari penggunaan tiket elektronik ini ialah kemudahan dalam pembayaran,keamanan,dan efesiensi waktu. Penelitian ini bertujuan untuk mengetahui efektivitas penerapan pembayaran tiket elektronik Trans Padang,kendala,upaya yang dilakukan oleh Dinas Perhubungan Kota Padang melalui UPT Trans Padang. Jenis penelitian ini adalah penelitian kualitatif dengan menggunakan metode deskriptif. Teknik penentuan informan menggunakan purpose sampling, yaitu pemilihan informan berdasarkan karakteristik tertentu sesuai dengan tujuan penelitian. Jenis data terdiri dari data primer dan data sekunder. Data dikumpulkan melalui observasi,wawancara dan studi dokumentasi. Alat pengumpulan data berupa pedoman wawancara,pedoman observasi dan cacatan dilapangan. Uji keabsahan data dilakukan melalui triangulasi sumber. Data analisis yang melalui tahap pengumpulan data ,reduksi data,pengujian data dan penarikan keimpulan. Hasil penelitian menunjukan bahwa penerapan pembayaran tiket elektronik Trans Padang dapat dikatakan cukup efektif yang mengacu pada pengukuran efektifitas yang dikemukakan oleh Campbell yang meliputi keberhasilan program,keberhasilan sasaran, kepuasaan terhadap program,tingkat input dan output,pencapaian tujuan menyeluruh.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
Please find the rights and licenses in Ranah Research : Journal Of Multidisciplinary Research and Development.
1. Author’s Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
2. User Rights
Ranah Research spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Ranah Research permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Ranah Research on distributing works in the journal.
3. Rights of Authors
Authors retain the following rights:
- Copyright, and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in future own works, including lectures and books,
- The right to reproduce the article for own purposes, provided the copies are not offered for sale,
- The right to self-archive the article,
- the right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal (Ranah Research : Journal Of Multidisciplinary Research and Development).
4. Co-Authorship
If the article was jointly prepared by other authors, the signatory of this form warrants that he/she has been authorized by all co-authors to sign this agreement on their behalf, and agrees to inform his/her co-authors of the terms of this agreement.
5. Termination
This agreement can be terminated by the author or Ranah Research upon two months’ notice where the other party has materially breached this agreement and failed to remedy such breach within a month of being given the terminating party’s notice requesting such breach to be remedied. No breach or violation of this agreement will cause this agreement or any license granted in it to terminate automatically or affect the definition of Ranah Research.
6. Royalties
This agreement entitles the author to no royalties or other fees. To such extent as legally permissible, the author waives his or her right to collect royalties relative to the article in respect of any use of the article by Ranah Research or its sublicensee.
7. Miscellaneous
Ranah Research will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed and Ranah Research or its sublicensee has become obligated to have the article published. Ranah Research may conform the article to a style of punctuation, spelling, capitalization, referencing and usage that it deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers.
References
Lexy J. Moeloeng. 2006. Metode Penelitian Kualitatif. Bandung: PT Remaja Rosdakarya
Mardikanto, Totok dan Poerwoko Soebianto. 2013. Pemberdayaan Masyarakat dalam Perspektif Kebijakan Publik. Bandung: Alfabeta
Mulyono, Sungkowo Edy.(2017). Kemiskinan Pemberdayaan Masyarakat. Yogyakarta: Ombak
Sjafari, Agus. 2014. Kemiskinan Dan Pemberdayaan Kelompok. Yogyakarta: Graha Ilmu
Sugiyono. 2014. Metode Penelitian Kuantitatif kualitatif dan R&D. Bandung: Alfabeta
Suyono, Haryono. 2014. Pemberdayaan Masyarakat di Era Global. Bandung: Alfabeta
JURNAL
Adi Cahyadi. 2003. E-Goverment Suatu Tinjauan Konsep dan Permasalahan. Jakarta: Journal The Winners Vol.4 No.1 Maret 2003: 1-12.
Habibullah. 2010. Kajian Pemanfaatan dan Pengembangan E-Goverment.Jember Vol.23 No.3 hal:187-195 Jurnal Administrasi Negara, Fisip, Universitas Jember
Laila Rahmadani. 2016. Pengaruh Kartu Debit dan Uang Elektonik (e-money) Terhadap Pengeluaran Konsumsi Mahasiswa. Malang: JESP-Vol.8, No.1 Maret 2016: ISSN (P) 2086-1575 E-ISSN 2502-7115.
Muhammad Samsudin. 2014. Faktor-Faktor yang Mempengaruhi Terhadap Efektifitas Penyaluran Bantuan Sosial di Bagian Sosial Sekretariat Daerah Kab. Kutai Timur. Samarinda: Vol.1,No.2 Maret 2014:783-794.
Mourin M Mosal. 2013 Analisis efektifitas, kontribusi pajak parkir terhadap pendapatan asli daerah (PAD) dan penerapan akuntansi di kota manado. Manado: Jurnal EMBE.Vol.1,No.4:374-382.
Naillun Ni’mah. 2016 Keefektifan Program Pengelolaan Administrasi Desa secara Elektronik (PADE) sebagai Upaya Meningkatkan Kualitas Pelayanan Publik Pada Pemerintahan Desa di Desa Sideoarjo Kabupaten Lamongan. Jurnal Kebijakan Dan Manajemen Publik Vol. 4 No.2 ISSN 2303-341X.
Selviana Putri Larasati, Setya Haksama. 2016. Penerapan Theory of Constraint Pada Kepuasan Kerja Karyawan Rumah Sakit Mata Undaan Surabaya. Jurnal Administrasi Kesehatan Indonesia Vol. 4 No. 2
Peraturan
Undang-Undang Nomor 22 Tahun 2009 tentang Lalu Lintas Angkutan Jalan.
Peraturan Walikota Padang Nomor 21 Tahun 2013 Tentang Standar Pelayanan Minimal angkutan Massal Trans Padang.
Peraturan Walikota Padang Nomor 52 Tahun 2015 Tentang Pedoman. Penyelenggaraan Tiket Elekronik Pada Angkutan Massal Trans Padang.