EFEKTIVITAS PENERAPAN PEMBAYARAN TIKET ELEKTRONIK PADA BUS TRANS PADANG

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Published Jan 2, 2019

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Andri Alphonso
Universitas Negeri Padang
Fitri Eriyanti

Abstract

Penelitian ini dilatarbelakangi oleh Peraturan Walikota Padang Nomor 52 Tahun 2015 tentang Pedoman Penyelenggaraan Tiket Elektronik Pada Angkutan Massal Trans Padang. Tiket elektronik ini akan digunakan sebagai alternatif baru dalam pembayaran tiket Trans Padang. Manfaat dari penggunaan tiket elektronik ini ialah kemudahan dalam pembayaran,keamanan,dan efesiensi waktu. Penelitian ini bertujuan untuk mengetahui efektivitas penerapan pembayaran tiket elektronik Trans Padang,kendala,upaya yang dilakukan oleh Dinas Perhubungan Kota Padang melalui UPT Trans Padang. Jenis penelitian ini adalah penelitian kualitatif dengan menggunakan metode deskriptif. Teknik penentuan informan menggunakan purpose sampling, yaitu pemilihan informan berdasarkan karakteristik tertentu sesuai dengan tujuan penelitian. Jenis data terdiri dari data primer dan data sekunder. Data dikumpulkan melalui observasi,wawancara dan studi dokumentasi. Alat pengumpulan data berupa pedoman wawancara,pedoman observasi dan cacatan dilapangan. Uji keabsahan data dilakukan melalui triangulasi sumber. Data analisis yang melalui tahap pengumpulan data ,reduksi data,pengujian data dan penarikan keimpulan. Hasil penelitian menunjukan bahwa penerapan pembayaran tiket elektronik Trans Padang dapat dikatakan cukup efektif yang mengacu pada pengukuran efektifitas yang dikemukakan oleh Campbell yang meliputi keberhasilan program,keberhasilan sasaran, kepuasaan terhadap program,tingkat input dan output,pencapaian tujuan menyeluruh.

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Alphonso, A. and Eriyanti, F. (2019) “EFEKTIVITAS PENERAPAN PEMBAYARAN TIKET ELEKTRONIK PADA BUS TRANS PADANG”, Ranah Research : Journal of Multidisciplinary Research and Development, 1(2), pp. 174-182. Available at: http://ranahresearch.com/index.php/R2J/article/view/38 (Accessed: 21April2019).
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Vol 1 No 2 (2019): Volume 1, Issue 2, Februari 2019
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Articles
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